FAQs
Everything you need to know about CircaOS — from how intake works to how we handle pricing.
CircaOS streamlines your resale intake in three steps:
Admins and managers set pricing margins, condition-based discounts, and label formats once — the system handles the math from there.
Associates can do Scan Intake to identify products via photo or barcode scan. Or admins can set up Tap Intake, where an associate taps a few pre-set buttons that correspond to selected data fields — ideal for high-volume items where granular data isn't needed. Either way, CircaOS pulls in product data and pricing automatically and generates a unique SKU for each item.
Managers and admins review inventory, run reports, and push items to your POS or IMS — all from any device.
If you buy and resell pre-owned goods, CircaOS can help you work faster and smarter. It's built for resale businesses of all sizes — from single-location shops to large enterprise operations — including:
CircaOS supports unlimited team members on all plans and offers three role levels:
Full access to settings, reports, and team management. Admins can add team members and adjust permissions from their dashboard.
Access to the dashboard and reports, with read-only settings access.
Day-to-day inventory intake and processing only.
This structure ensures everyone has exactly the right access for their responsibilities.
No, CircaOS is not a point-of-sale (POS) or inventory management system (IMS). CircaOS provides the extremely important data that makes your IMS or POS much more powerful in significantly less time than your current data entry takes. Too many resale businesses are only experiencing a fraction of the benefit of their POS/IMS system because they are only recording what they are selling in their POS or what's leaving their warehouse from their IMS. But with CircaOS, you have insights into what's in your stock so you can run reports that rival traditional retail and will increase your resale businesses' profitability through better operations.
Yes. CircaOS currently integrates directly with:
Once connected, you can push online and in-store inventory to your POS or IMS with a single click — product details, pricing, and SKUs sync automatically, no double-entry required. Don't see your POS or IMS? You can export a CSV from the Reports tab and upload it to any system.
Most shops get up and running with CircaOS in a single shift, and the transition is simpler than you might expect. But getting started doesn't mean that you need to overhaul everything overnight.
We get that you may need to transition to CircaOS from your old system, start with scanning 5–10 items on your first day. Get a feel for how the intake flow works — photo or barcode scan, AI-assisted pricing, label printing — before you commit to processing everything through CircaOS. Getting a solid feel will make the larger transition much smoother.
You don't have to change a thing about how your POS or IMS works. If your POS or IMS is your 'source of truth' for your inventory and sales records, it can stay that way. CircaOS connects directly to Shopify, Square, Lightspeed X-Series, and Simple Consign — so once you process an item, you push it to your POS or IMS with one click. CircaOS handles the complicated part (identifying the item, looking up market price, calculating your buy price, generating a SKU and label) and then hands the SKU off to your POS or IMS automatically. Your POS or IMS workflow doesn't change — you just stop manually entering product data into it.
CircaOS replaces the spreadsheet or other inventory systems entirely. Every item you process gets logged automatically with its SKU, brand, condition, buy cost, sell price, and more. You can export your full inventory to a CSV at any time from the Reports tab, so you never lose access to your data. If you want to bring over existing inventory, the simplest approach is to start fresh by processing your new items with CircaOS first and letting older stock age out naturally — there's no need to manually re-enter your entire back catalog unless you want to. It's totally fine to have older SKUs and new CircaOS SKUs in your POS or IMS and should not create complications with your sales. Your life is just going to get easier as you now have a more efficient way to input products into your POS or IMS with CircaOS.
You're actually in the easiest position. There's nothing to migrate. Set up your pricing rules in Settings, connect your POS or IMS if you have one, and start scanning. CircaOS will build your inventory history from day one.
The bottom line: CircaOS is designed to fit into how you already work, not the other way around. You don't need a dedicated migration day or an IT team. If you can process one item, you can process a hundred — the workflow is identical.
CircaOS uses monthly subscription tiers based on your scan volume — you only pay for what you need.
Each tier includes a minimum and maximum number of scans, so you always know your baseline cost. Admins can track usage across the whole account from their dashboard.
A scan is only counted when an item is fully processed into inventory — not for rechecks or abandoned lookups.
When you're approaching your tier's maximum, admins receive a notification with options to upgrade or pay for temporary overages.
Visit our Pricing page to find the right plan for your business size.
Yes. CircaOS combines market scanning with configurable pricing rules, including price floors and ceilings. You can choose retail or resale comparable prices as part of your pricing approach.
CircaOS supports configurable workflows and pricing rules. Configure your product categories, data requirements and current intake processes into CircaOS so the platform fits into your existing business rather than the other way around.
Yes. CircaOS uses image recognition tools to identify items from a photo and to generate product data, such as the title and description. Your team can review and edit every field before an item is saved.
CircaOS handles the data side of intake. It identifies each item, applies your pricing rules, creates the item record and SKU label, and transfers the data to your POS or IMS. This powerful data layer makes stocking and selling a much better experience for your team and your customers.
Every new organization gets a 14-day free trial — no scan limits, no commitment.
To upgrade your plan, simply reach out to our team through our Contact page and we'll get you set up on the right tier. We handle upgrades personally to make sure your transition is seamless and your billing is adjusted correctly. Our team typically responds within one business day.
Three places to get help:
A few good starting points:
CircaOS is a responsive web application that works on any device — no app store downloads required.
You can also add CircaOS to your device's home screen for one-tap access by tapping the Circa icon in your browser.